Residents Satisfaction Survey

Every two to three years we carry out a comprehensive resident satisfaction survey.  This involves employing an external company to conduct face-to-face interviews with at least 40% of our residents. The purpose is to obtain feedback on how we deliver services and identify areas of improvement.

The most recent survey was carried out by Research Resource and was completed in April 2023.  This survey was based on a 50% sample of the 695 rented properties.  We intend to carry out a satisfaction survey in 2026.

You can view a summary of the latest satisfaction survery in our download section.